Ben S. Knowles
Associate of Science, Computer Science
Associate of Science, Psychology
Sair Linux and GNU Certified Administrator
  
Mail: adric adric net
  
Mobile: 1-404-936-7473
  

Linux System Administrator, Trainer

Certifications:
  
  
Sair
  
Linux and GNU
Certified Administrator
  
  
  
  
  
  
  
  
  
  
  
  
May 2001
  
  
  
Recent Computer Work:
  
  
System Administrator 2 (National Net, Inc): 2006-2007
  • Part of a small SA team at a big Linux web host
  • Data center environment with ~1600 hosts
  • Administration of production virtual, dedicated, and co-located customer servers, mostly running Debian GNU/Linux
  • Software and Hardware troubleshooting, Live incident response
  • Shift lead on weekend nights for ~6 months
  • Phone, email, and web customer support, second shift and overnight

Network Administration (MMI -> Contexo Media): 2004-2006
  • Designed, rebuilt, developed, and supported a mixed Linux/Mac office network for two years
  • Designed successor national Windows/Linux/Macintosh network for new ownership
  • Production public Web, Mail, DNS services, VPN, and internal File Shares, Databases, Revision Control, Printing, Remote Access, Ticketing, et alia
  • Production routers, switches, and firewalls
  • Defense in depth, proactive patching, least priviledge
  • Office, phone, email, and Jabber user support, usually second shift

Hands On Training (H and H Computer Education): 2004-2005
  • Taught Intro to PC Tech part time to diverse groups at local computer shops
  • Helped students prepare for the A+, Net+, MCSA, and MCSE certification tests.
  • Used Linux boot media and open source tools including memtest86 and lspci to teach troubleshooting

  
  
Formal Education:
  
  
Associate Of Science, Computer Science
Georgia Perimeter College, Clarkston, Georgia, USA, May 2002
Associate Of Science, Psychology
Georgia Perimeter College, Clarkston, Georgia, USA, August 2002
Academic Diploma with Honors
Chamblee High School, Chamblee, Georgia, USA, June 1995
  
  
Computer Skills:
Network Adminstration:
  
Support:
  
Systems:
  • Intel and AMD
    workstations and servers
  • Apple Macintosh workstations, portables, and servers
  
Security: